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Bloody customers
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Trevor Wilson
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Posts: 370
Bloody customers
On 17/05/2017 12:19 PM,
wrote:
On Tuesday, May 16, 2017 at 6:44:07 PM UTC-4, Trevor Wilson wrote:
FWIW: I have retained repairs for as long as 2 years, waiting for
customers to collect their jobs.
-- Trevor Wilson
www.rageaudio.com.au
I've done the same. If I call a customer and they either answer or
return my call promptly, and tell me they want the item but don't
have the money, I'll hold it for them. I'm not a pawn shop.
I've been in business for over 40 years and I can come up with some
stories, but I'm going to switch gears from scamming customers and
relay one of my favorites:
Back in the early 1980s, I did a house call for a Zenith System 3
console (for you old timers, this had the old 9-160 power/sweep/HV
module in it). This module usually had a blown LOT/Flyback,
horizontal/line output transistor, and other associate stuff. You
knew this when you saw how the fuse vaporized it's wire and deposited
it on the glass. A quick resistance check from hot ground to the
TO-3 metal case collector showed zero ohms.
Anyway, the guy was over my shoulder and under my armpit insisting
the TV must only need a new fuse. I knew it was no use explaining
that there was no sense in even trying it if it was blown because he
was sure that's all it needed.
So I installed a 7 amp fuse to replace the 4 amp and told the
customer to get down real close and tell me if the fuse opened when I
went around the front of the TV and pushed the power button.
I heard a soft pop like a flash bulb going off and I could see the
customer's silhouette against the wall for a split second. He stood
up from behind the TV blinking his eyes while I asked him if the fuse
blew. He gave me trouble when I went out to the truck to get a new
module.
**LOL!
--
Trevor Wilson
www.rageaudio.com.au
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