"Frank K." wrote in message ...
I forgot to say that you will probably have to reprogram it after you put
the batteries in.

Frank


This brand does not lose the code when changing the battery because
the code is stored in the motor unit and not in the keypad. Some of
the Genie ones will lose the code when the battery is removed because
the code is stored in the keypad. It does sound like his keypad simply
needs to be reprogrammed.

Doordoc