"Tim Watts" wrote in message
news

On 20/04/17 11:19, tim... wrote:
Not for the first time, nor for the second, do I find that my (from a
very limited sample) recent purchase is either CFU or fails within a few
months of buying it.
Why do people swear by this means of shopping
Things may be cheap(er) but if they are useless and you have limited
(practical) means to get redress, what's the point?
Gimme the pound shop any day, at least I can take things back :-)
tim
I buy from Amazon (direct - as in I almost always choose the "despatched
by Amazon" items) because:
1) The delivery is bullet proof. If I'm out, they leave the product where
I tell them to;
2) Or I can choose locker or one of the collection points;
This isn't about delivery. It's about the quality of the product
3) I can read the reviews. I've not been let down much but doing it that
way - I've had more duff purchases from bricks and mortar stores;
Most reviews are posted within 48 hours of the purchase
how many sites allow you to go back and say "after six months this product
stopped working"
4) Returns are simple for the first month;
5) They sell things that would be impossible to get in my nearest large
town and I don't have to waste all day driving and parking.
Yep, that's why I have bought the items this way.
But I still think that I am entitled for them not to fail after 5 months.
This of course does not apply to Amazon market place sellers, only stuff
dispatched by Amazon. Nor ebay - who I do use for the odd weird and small
thing.
Big purchases like TVs and washing machines, I do tend to go to John Lewis
or a specialist Miele place as the price is usually better and I can have
a good look at it first - so fair's fair.
The problem is with no-name products
I wouldn't even consider buying a no-name TV, mail order. I might just buy
it in a high street major.
tim