On 4/12/2017 6:35 PM, Oren wrote:
On Wed, 12 Apr 2017 16:10:01 -0400, Ed Pawlowski wrote:

only where the airline's conduct was "arbitrary and
capricious."

Calling the cops and dragging a man, like what happened is arbitrary
and capricious. Just sayin'. :-)


Commercial aviation is a bit over a century old. This may go down as
the f-up of the century. Costliest too. They could have offered four
passengers $50,000 each and come out ahead.