On 03/22/2017 04:50 AM, John G wrote:

There was a recent thread asking about returns to Amazon. Had my first
experience with an item I bought a week ago. It broke, so I decided to
return it. Talk about easy.

8:30 PM went on line and set up the return
8:45 PM printed out the label
11:00 AM Packed up the product in the same box
11:45 AM Dropped package at a local UPS store. in and out in seconds
2:45 PM Received a text and email telling me the refund has been issued

This is my first return in 15 years but it was an easy experience. Oh,
I'm also watching some of the TV shows I get with Prime. Amazon works
for me.

I bought an electrical tool on Amazon. It had a one year factory warranty. It broke after 10 months with very little use on it. I called the factory and they said to return it to the place that I bought it from. I called up Amazon and told them. They took it back, no hassle.


I bought several Photon microlights. One was an obvious Chinese
knockoff. I emailed and they refunded the price, no need to send the
item back. Even better, the reseller got kicked out. Amazon is
aggressive in getting rid of third party suppliers that try to sneak
knockoffs in.