On Wednesday, March 22, 2017 at 6:45:23 AM UTC-4, Cindy Hamilton wrote:
On Wednesday, March 22, 2017 at 3:54:16 AM UTC-4, Micky wrote:
On Tue, 21 Mar 2017 16:55:00 -0700, Oren wrote:

On Tue, 21 Mar 2017 16:02:11 -0400, Ed Pawlowski wrote:

There was a recent thread asking about returns to Amazon. Had my first
experience with an item I bought a week ago. It broke, so I decided to
return it. Talk about easy.

8:30 PM went on line and set up the return
8:45 PM printed out the label
11:00 AM Packed up the product in the same box
11:45 AM Dropped package at a local UPS store. in and out in seconds
2:45 PM Received a text and email telling me the refund has been issued

Wow. Was there an amazon agent sitting at the UPS store?

Amazon issues the refund regardless of when you ship the return.
He would have gotten the refund at the exact same time if he'd
waited until the next day to ship it.

Cindy Hamilton

I'm not saying you're wrong, just passing along my experience. Amazon issued the refunds
once the item was dropped off and the tracking number has been scanned by the shipper.

One example: I had a large package that I wanted picked up. UPS tried 3 times during
business hours when no one was home. 2 days later I took the package to a UPS store.
The refund email arrived within an hour of my dropping the package off.

Another: I dropped a small package in a UPS box that gets picked up at the end of the
business day. Sometime that evening I got the refund email.

Why would they issue the refund before there was any indication that the buyer had
actually returned (shipped) the item?