Screwfix filtering/censoring reviews
On 17/03/2017 10:32, Fredxxx wrote:
On two occasions I have tried to add a review to an item I purchased and
I have yet to see my review. There has been no communication with
explanation either.
My review wasn't overly negative although perhaps mentioning the price
paid might have been the cause![1]
So beware that reviews are censored, presumably only negative ones.
[1] I only mentioned the price I paid and not the doubling of price since!
I bet you've used an innocent word with an alternative meaning. They
have software which scans for words they don't like. A few years ago
they rejected a review which I wrote about a garden arbour - because I
had used the word "erection" when commenting on the assembly process!
--
Cheers,
Roger
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