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MM MM is offline
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Default Screwfix filtering/censoring reviews

On Fri, 17 Mar 2017 10:32:59 +0000, Fredxxx wrote:


On two occasions I have tried to add a review to an item I purchased and
I have yet to see my review. There has been no communication with
explanation either.

My review wasn't overly negative although perhaps mentioning the price
paid might have been the cause![1]

So beware that reviews are censored, presumably only negative ones.

[1] I only mentioned the price I paid and not the doubling of price since!


Screwfix is ****ing me off at the moment. I posted two questions a
couple of days ago, then hours later I got an email from Screwfix to
say that they didn't meet the guidelines. Eh?!!!

Then I asked over the phone whether I could view an item before
purchase that is only available with click and collect, i.e. not
available off the shelf in any of the stores within a 50 mile radius.
She said I'd have to buy the item, then decide on collection whether
it was suitable and then request an immediate refund if it wasn't.

Why on earth can't they just deliver the thing to the local store for
inspection? Heck knows, they've got trucks buzzing around all over the
country delivering and picking up stuff.

MM