On Mon, 13 Feb 2017 16:09:48 +0000 (GMT)
"Dave Liquorice" wrote:

On Mon, 13 Feb 2017 12:39:28 +0000, Davey wrote:

But I use Zen, and I pay them for the line rental, and it's less
than I would be paying BT.

Do Zen own, operate and maintain the physical copper/glass connection
to your premises? Do they offer a 365 day end of next day fault
repair option? Note: "end of next day" (which includes Christmas Day)
not "end of next working day".


I don't think so, but I don't need that, nor made any claim that they
did. I would be amazed if BT actually provide that service. To do that,
they would have to have a very cosy relationship with Openreach, which I
thought was forbidden.

Zen appear to be £16.99/month I'm due to renew with BT at
£21.04/month for rental *and* end of next day fault repairs. Cheap
(FSVO "cheap") calls are not a selling point for usas we don't make a
great deal of calls. £10 credit to the VOIP service provider lasts 3
to 6 months for SWMBO'd, me over a year...


We make very few calls as well. For my requirements, Zen makes a lot
more sense than BT did.
Your requirements and priorities may well differ.

--
Davey.