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On Tue, 17 Jan 2017 16:39:05 GMT, (Scott Lurndal)
wrote:

Jack writes:
On 1/16/2017 9:32 AM, Scott Lurndal wrote:
Jack writes:

Since neither of you seem to have any experience with
online retailing, perhaps you're both tilting at windmills.

How would you know how much experience we have with on line retailing?

Besides, we certainly have plenty of experience with on-line retailing
from the customers point of view, and that's about all that counts. If
the customer doesn't like what you're doing, you're doing it wrong.

The customer doesn't necessarily know _how_ to run an on-line retailing business,
so I stand by the statement that you don't seem to have any experience
with online retailing. Inventory, Shipping, Taxes, Dispute resolution,
Returns, Sales Taxes, Legal, Finance et cetera et alia.

Customer doesn't care about _how_ to run an on-line retailing business.
On-line and off line retailer must be able to make customers happy, or
they are done.

They have to make enough customers happy to keep in business. They
don't have to make _you_ happy.
Somed customers cannot be satisfied - even if you PAID them to take
the product (because then they'd have nothing to biutch about, and
only bitching makes them happy.

Some customers also need to be "fired"