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Jack Jack is offline
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Default Sears to sell Craftsman to Stanley/B&D

On 1/16/2017 9:32 AM, Scott Lurndal wrote:
Jack writes:


Since neither of you seem to have any experience with
online retailing, perhaps you're both tilting at windmills.

How would you know how much experience we have with on line retailing?

Besides, we certainly have plenty of experience with on-line retailing
from the customers point of view, and that's about all that counts. If
the customer doesn't like what you're doing, you're doing it wrong.


The customer doesn't necessarily know _how_ to run an on-line retailing business,
so I stand by the statement that you don't seem to have any experience
with online retailing. Inventory, Shipping, Taxes, Dispute resolution,
Returns, Sales Taxes, Legal, Finance et cetera et alia.

Customer doesn't care about _how_ to run an on-line retailing business.
On-line and off line retailer must be able to make customers happy, or
they are done.

As far as "Inventory, Shipping, Taxes, Dispute resolution, Returns,
Sales Taxes, Legal, Finance et cetera et alia." is concerned, it is not
much different than off-line retailing. You need to know how to present
it to the customer on-line, and I'm more familiar with that than you think.

--
Jack
Add Life to your Days not Days to your Life.
http://jbstein.com