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Jack Jack is offline
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Default Sears to sell Craftsman to Stanley/B&D

On 1/14/2017 3:20 PM, wrote:
On Sat, 14 Jan 2017 09:12:54 -0500, Jack wrote:


Since neither of you seem to have any experience with
online retailing, perhaps you're both tilting at windmills.

How would you know how much experience we have with on line retailing?

Besides, we certainly have plenty of experience with on-line retailing
from the customers point of view, and that's about all that counts. If
the customer doesn't like what you're doing, you're doing it wrong.


Well that's certainly a novel idea --- If the customer is always
right, perhaps he should go into buainess while he knows it all?
Perhaps the "customer" can change the laws of economics - - - -


All retailers live by the basic law of economics, which is no customers
no business. It is directly where the saying "the customer is always
right" comes from. If Sears or Amazon can't make me happy in a
competitive market, they will fall. Sears is about toast, as are most
local retail outlets. Online will kill off most of them, either today,
or tomorrow, but die they will.

Sears makes me unhappy charging 79 cents for a nickle item (shelf
bracket) and making me look for a half hour for a salesman. Amazon
makes me unhappy charging $26 for a $14 product (Sony earphones). I
just noticed Amazon is charging $56 for an $18 chair slide. Do it
enough and you will be toast, that's a basic law of economics in a
competitive market.

--
Jack
Add Life to your Days not Days to your Life.
http://jbstein.com