On 1/12/2017 6:06 AM, Ed Pawlowski wrote:
On 1/11/2017 9:47 PM, wrote:


Yes, hindsight is always 20/20. And it would be just as accurate to
say Radio Shack should be exactly where Best Buy and Dell combined are
today. In the 1970s and 1980s Radio Shack was the computer store.
Everything electronic was at Radio Shack. Radio Shack was in every
mall back then so they had presence everywhere in the country. All
the new computer buyers of the 1970s, 1980s, and into the 1990s should
have bought from Radio Shack. But the Shack is now about gone. Why
didn't the people at Radio Shack predict the prevalence of computers
and online everything that came 30 years later? Probably the same
reason Sears did not see everyone ordering everything in the mail
(FedEx and UPS are a big part) fifty years later.


Radio Shack did predict it and figured they would be selling computers
to the world. They thought they could sell them at full retail price
while others were selling them for 30% less.

RS was a good place if you need a diode or resistor, but not for equipment.

RS spun off computer city. Which was a lot like a big box store.
The problem was price. They offered rebates on their own branded stuff
to lower the price. The problem was they didn't pay out the rebates w/o
hunting them down. Repeatedly we found that to be a problem and they
offered all types of excuses. But we knew it was BS because we even used
my father inlaws name and address for a few items when we bought more
than 1. Same issue. So in my mind, The offered high price, low service,
and low trust. The perfect reason to stop buying from them. Which we did.

--
Jeff

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