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Leon[_7_]

On 1/7/2017 7:25 PM, wrote:
On Sat, 7 Jan 2017 18:42:27 -0600, Leon lcb11211@swbelldotnet wrote:

On 1/7/2017 6:26 PM, wrote:
On Sat, 7 Jan 2017 18:11:54 -0600, Leon lcb11211@swbelldotnet wrote:

On 1/7/2017 5:55 PM, wrote:

There may be a fix. ;~)
When we moved into the home we had build 6 years ago we switched to
Uverse TV, phone and internet.
Service was so unreliable that many on our block dropped Uverse when it
went out for the 3rd time for 4 straight days. We dropped the TV and
eventually the phone. The Uverse DVR does not work like most DVR's,
when the service goes down you loose use of recordings in addition to
the internet and phone.

The Comcast DVR I had for the short time I was in an appartment was
the same.

Anyway I had a problem with our internet service through Uverse and the
repair guy come out to fix their problem. I mentioned that the TV often
stopped and he said it was the box on the outside of out house that was
the problem but they would not repair that. The box was only 5 years
old at the time. He did say that I could have the box replaced for free
if I simply upgraded my internet speed to above 24 gig IIRC. The faster
speeds required the latest versions of the "box". He indicated that I
could upgrade the speed for a month and change back to my previous
speed. He stressed that your contract dies not dictate the speed only
that you continue service. I was out of contract anyway but it was good
to know.

All of our hardware is new. They just installed the fiber a couple of
years ago and just allowed us to connect in '16. All of our hardware
has been replaced (some of it, twice) since then, too.

I did upgrade my speed to what they now call Fiber at 300 gig and the
box was replaced at no extra charge. Very fast and no more TV stopping
for a few seconds.
Unfortunately for us the internet being 20 times faster than our
previous speed is pretty much wasted unless checking my internet speed
on a speed test. If we download a TV show through DirecTV it takes a
long time still. You still have to wait a little while so that it
does not buffer. An On Demand movie might be faster.

Down loading large software updates or programs happens in a snap
however. And for a whole my up load was 300gig also they have throttled
that back to about 75. I don't see the difference between 300 and 75.
It is like trying to distinguish the difference between 1 second and a
quarter second.

Any way........ If you can get the newer box your hesitation may stop.

They've been in the house at least six times in the eight months, or
so, that we've had the service. Most of the problems didn't relate to
the Internet but everything was new and has been replaced at least
once.

Well Uverse was never great for us and one of the reasons we dumped it.
From what I understand Uverse is on the chopping block since ATT
acquired DirecTV.

The only alternative is DSL and DirectTV. Been there. Won't go back.
It's *far* worse.

I had DirecTV back in the early 2000's with the Tivo DVR, when DirecTV
would sell you that DVR. When I up graded several years later to HD,
DirecTV tried to make their own DVR, all of that went down the drain.
The Tivo DirecTV DVR was bullet proof.

DirecTV has ironed out the problems, that bugged us, and is the only
service that we have gone back to.

I hate satellite TV. We've had both and they're crap. Every time a
cloud rolls by they go out. They claim that it doesn't happen but it
does and they can't/won't fix it. No thanks.

Location and the install has a lot to do with reception. We have fewer
issues with dish than we had with Uverse or cable. BUT we did have a
lot of trouble with dish when we first switched to HD dish.

My TV hesitation was with streaming through the internet and through my
DirecTV DVR. The new box cured the problem. I might add that the fiber
comes up to my house but was not being used to it's full potential until
the faster internet speeds were offered with the new boxes.

Through the DVR? The Internet service doesn't touch the DVR, at least
in our setup, there is a separate router.

Yes, just like the blue ray and smart TV. I use a switch to supply
Ethernet to those components plus the Roku. DVR gets data from the
satellite dish and the internet.

We have a separate router but it, through Ethernet, plugs into the
Direct TV DVR for past shows you missed and or OnDemand shows. The DVR
will also, IIRC, work with WiFI but hard wired is better and our home
was prewired for all of that.

We can use the DVR in other rooms (via WiFi, or I suppose, Ethernet)
but Internet service isn't routed through the DVR, rather both/all
connect to the router (switch).

Same here, use the DVR in other rooms. Yeah if you have Uverse, it
probably works a lot like cable IIRC.

Those shows that down loaded through the router hesitated/locked up for
a few seconds periodically along with our computers when working on the
internet, Uverse Internet. That problem went away with the new box that
is designed to handle the 300 Mbps+ speeds.

It's not the TV that hangs, rather the Internet. It's annoying
watching YouTube videos and IHeartRadio hesitates, sometimes, every
few minutes. The TVs are fine (more heavily buffered, I presume).

Well, remember our shows coming through the internet hesitated on the
TV, but not through the dish, you are not watching shows coming from the
internet. But because our TV/DVR/Roku all connect to the internet also,
the pause in the internet shows also along with the internet on the
computers were an issue before the new outside box.

I thought it was an area problem, the hesitation but the installer
assured me that the newer box, the one capable of handling higher speeds
would solve the hesitation problem with everything connected to the
internet. He was correct.