replying to Stretch, 2jk wrote:
Just saw this, your contractor sold you the lower tier "merit" product
offering where as your old HP26 was an "Elite" series unit and a higher tiered
product offering. You bought their budget special and got something less than
what you had. Your contractor should have explained to you about a new
construction "builder" model having higher sound levels as it has no
compressor sound blanket over the compressor. You can buy one, have it
installed and the outdoor unit will be much quieter.

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