On 11/20/2016 2:10 PM, Robin wrote:
On 20/11/2016 13:48, S Viemeister wrote:

I've just got off the phone with them - I was told they can modify/flag
my account, so that any other correct-name card can be used.
But the system was down (as it often seems to be these days). The CS rep
said he should be able to get it done by tomorrow, and said he'd email
me once it's been done.


Glad you have that sorted.

I certainly _hope_ it's sorted!

But crikey - it looks as if the online ticket systems for train
operating cos. in England is more flexible. I must have misunderstood
summat