On 13/11/2016 09:26, alan_m wrote:
On 13/11/2016 07:51, Simon Mason wrote:
On Sunday, 13 November 2016 07:29:49 UTC, alan_m wrote:

The only way you may be getting free electricity is if you have dropped
off of the radar - your old supplier has closed the account and your new
supplier has no record of you signing up.

By Jove, someone has got it!
Although I am on BG's waiting list for a smart meter, but if they get
in touch, I will say that I have changed my mind and don't want one
anymore.

It's not MY cock up, after all.


Are you sure that when switching the electricity that you used exactly
the same contact details as you used for the (exsisting?) gas? You may
have two BG web accounts and you are only accessing one of them. You
may have to register your new electricity account on-line with the email
address you used and the meter id_number found on your previous
suppliers bill.

Good advice. And almost *exactly* what we found on switching back to BG
(with smart meters) earlier this year. (Spin on our switch was that the
wrong meter was linked to our address - something that led to an
interesting phone call from BG's IT people who were trying to fathom who
had done what, where to corrupt the records.)

--
Robin
reply-to address is (intended to be) valid