"Sparks" wrote in message ...
"Dominic" wrote in message
om...
Our washer dryer (Hoover WDM 120) stopped draining.
The machine is a little over 2 years old, but it has been used pretty

You may well have a rights to take it back to the shop you bought it from!

(Even if it is out of warranty)

I absolutely agree, in fact this is a bit of a bee in my bonnet!
Unfortunately the sale of goods act seems practically useless when it
comes most household appliances. The problem is that the retailer can
just refuse to do anything and it is then up to you to take them to
court. Sure it is "easy" (everyone says) but it takes a while.

As I see it this leaves you with several options:

1) Do without your washing machine until the court case. Could take
months. Not an option!
2) Buy a new appliance but force the retailer to fix the old one, then
keep it in the garage for years as a spare. This hurts you a lot more
than it hurts them, because you shelled out for a new machine.
3) Fix it at your own expense.
4) Scrap it and take the loss. Life is short, after all.

In my case I think option 3, paying 20 quid for a new pump, was the
best thing to do. You have to choose your battles.

BTW, I fitted the new pump and it works! A minor achievement, but I
haven't felt this smug since I grew my own radishes

Dom