On 27/08/2016 20:59, Tim+ wrote:
Clive George wrote:
On 27/08/2016 06:11, alan_m wrote:

Back in the real world, how many times have a utility company phoned YOU
to say that a service is going off?

Every time they do it. Once last year I think, and maybe once a few
years before.




For a planned shut off I would bet that they're legally required to contact
all affected householders, which at a minimum means posting cards through
letterboxes I would have thought. It's what happens here.

What happens if you're out when they call? Do they delay cutting of the
service?

For the last one, I think we got a letter a few weeks in advance, then a
robot caller a couple of times closer to it as a reminder. I think the
robot got to talk to an answering machine at least once. I have no proof
of what would happen if we were out and didn't have an answering
service, but I would strongly suspect they would just carry on.