|
Posted to uk.d-i-y
|
|
|
Extended warranty frustration
On 22/08/2016 22:55, wrote:
On Monday, 22 August 2016 13:31:50 UTC+1, Lee wrote:
I know what has failed and I can fix it for less than a beer token, but
"because it's insured" I'm not allowed to touch it 
Have just had an engineer diagnose a "control panel" failure on a 4yr
old appliance. Insurance have agreed to the repair, but there are no
parts at the manufacturer and apparently no lead time. (well none they
are letting on) The part has been modified and they are expecting to
have some, just don't know when.
Just ordered the requisite bits to fix the panel rather than replacing
the whole thing.
Now, how long to wait before I tell SWMBO that I'm fixing it anyway 
So many times I've seen people with insurance fare worse because of it, let alone the premium cost.
NT
Update on this, part appears to have been located at the manufacturer
and engineer has been booked.
Very true, though in this case there were reasons to take it out at the
time. Plus it was quite cheap, the payout for this fault is nearly 4
times the entire premium cost. I'm surprised they agreed to pay out, tbh.
|