On Tuesday, August 23, 2016 at 10:29:25 AM UTC-4, Uncle Monster wrote:

Were there TV commercials and radio spots promoting the store? If you don't advertise, guess what happens? When I was still able to work, I wouldn't have minded have a smaller home improvement store to shop at. I shopped at my smaller neighborhood grocery store because I didn't have to walk for miles through the isles (I just made a rhyme!) to get what I needed. o_O

[8~{} Uncle Rhyming Monster

I don't recall seeing any commercials, but then I have a Tivo and
skip through almost all commercials. Not sure how much difference
it would make, though. I'd bet 90%+ of the potential customers
knew it was there. But I even if you know it's there, commercials
could get you to think about actually going there.

One thing is for sure, the local hardware store that is about a mile
away on the same highway must be happy. I hate that store so much.
They pounce on you as soon as you walk in. Then they start asking
questions. So, you tell them what you want and it's obvious they
don't know much about anything, yet they persist in asking "what
are you going to use it for", etc. Pretty soon they are trying
to re-engineer what you're doing, instead of giving you the screw,
fastener, whatever you need. And then they proceed to demonstrate
even more ignorance. I went there to see if they had a water pressure
gauge for a well tank. They don't have one, but in the process the
buffoon explains to me that municipal water pressure is just 3 lbs.

One day I couldn't take it any more and ripped into one of them.
A nearby customer looked at me and said "Do you realize she's a
manager?" I guess he's very impressed that someone can be a
hardware store manager. Me, not so much. Yeah, I'm gonna miss
that Lowes Express.