On 18/08/2016 21:59, Old Codger wrote:
On 18/08/2016 21:09, Capitol wrote:

Customer service is not their forte! They are definitely afraid of
email and this also seems to apply to Plusnet.

Plusnet are owned by BT.


Difference is that Bob Pullen turns up on uk.tech.broadband, and gives
real support.

Andy