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Brian Gaff Brian Gaff is offline
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Default Ping Dave Liquorice: TPO

I don't understand giff-gaff, even though they nicked my name, I use a
dongle on 3G with them, but seem to need more than 1gig a month, but there
seem to be no other options other than goody bags which has texts and calls
which the dongle does not do of course as its for a machine in a remote
location. Thenwhen you are getting quite low it won't let you pay them any
money to start it anew to be sure it has enough data. It also seems to
suggest they give you a generous buffer but that seems to be not the case as
it all falls back to 2g straight away so the upload I'm doing then says
time lift xx days etc. All I want to do is to be able to say, I need 200
meg for this week, if its about to run out, I'll pay for a new bundle now.
No way to do that. its ridiculaous, and when you try to use their talk to an
agent it sends you around in circles because the thing you need to talk
about is not on their list of things to talk about.
I'm beginning to think that all these companies who use web sites as their
bpublic facing interface to use a buzzy phrase could do worse than simply
employ somebody on a phone line instead. Mind you that person might have
english as their 24th language and be no better. Brian

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This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please!
"Dave Liquorice" wrote in message
idual.net...
On Tue, 26 Jul 2016 10:25:02 +0100, Another John wrote:

As I said: no further comment from you needed. I was kind of hoping that
you'd reply with "Yes! What the hell *is* happening!" but you're
completely unaware of all this, which makes me feel that the almighty
cock-up applies to me alone ... which in turn implies something else :-(


TPO are a bit wobbly, I'm not quite sure where the root cause(s) lye.

The first SIM they sent me worked, except for incoming CLI. Something
to do with phone (Samsung SIII Mini), the SIM and "the network". they
made a number of test calls to me to get debugging info but ended up
sending a new SIM.

Then I had a billing issue they charged for what should have been
bundled calls and texts, but only on a Saturday or Sunday... Sorted
after the next billing cycle.

Their forgien use charges are a bit of a pain but not being out of
the country for 20 years paid no attention to that. I'm about to go
abroad but I ain't paying £50 plus plus to enable roaming. I'll just
divert to a VOIP number and get a local PAYG SIM.

They are cheap tho' £4.99/month, for about 10 times as many minutes
as I use, at least double the data, but I do sometimes exceed the
texts but provided that is less than 40 it's still cheaper than the
next bundle up.

If I was looking now Asda Mobile would be high up the list. They
allow tethering and their PAYG bundles are reasonably cheap as well.
And before anyone says "GiffGaff" NFG around here, O2 are a 2G only
service...

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Cheers
Dave.