On 7/13/2016 12:42 PM, cowabunga dude wrote:
Last summer I got four tires put on, less than 10,000 miles on them.
Right rear tire has slow leak. Took it to discount tire, not where I got
the tires, didn't want to drive 100 miles to get flat fixed.

Man said he needed to do safety inspection. He checked tires, mileage,
and came in telling me I need new tires and he can fix me right up. The
price he quoted was lower than what I spent last summer, but I had to
keep insisting, I don't need new tires, I just got these last summer. It
seemed like he was about to put on new tires whether I wanted them or
not. I didn't even want a price quote.

Finally he gave up.
It's crazy the way he was trying to push me to buy new tires when I
don't need any and don't want any.

I know he's probably been trained that way, but I don't like it.

Money, money, money, that's all they care about. Customer service comes
in fifth.



I've had problems like this. With AWD tires, you must replace with same
size as others and last time I bought an extended warranty.
Flat on a Sunday and shop was closed so I had repaired elsewhere. Tire
company would not honor warranty so I paid and told the shop that sold
them to me. They repaid me.

Nissan dealer years ago could not find slow leak under warranty but tire
repair shop found a nail in the tire and repaired. Guy I knew that ran
a dealers repair shop says they ignore the small stuff as there is not
enough profit in it.

Other tire dealers would base warranty on depth of tread. If half the
tread was gone, they paid half, even if everybody knows tread wears much
faster when new and slows down later.