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Fraser
 
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Default Replacement picture tube out of warranty?


"Bob Brenchley." wrote in message
...
On Sun, 28 Dec 2003 04:02:56 -0000, "Fraser" wrote:

Things are very different in the UK for this then, we get 6 years

provided
the fault isn't "normal wear and tear" apparently.


Wrong. You get "up to 6 years". It depends very much on the product
and the fault - and it is up to you to prove that the fault was
inherent in the product from the time of purchase.


Not according to the following at:
http://www.tradingstandards.gov.uk/c...V0054-1111.txt

(in reference to the latter part of your statement that is, I agree on the
"up to 6 years" bit, my post was badly worded)


----------- 8 -----------
Q. I bought a fridge/freezer about 18 months ago, and the freezer section
has completely failed. I went back to the shop, but they refused to do
anything as it was outside the original 12 month guarantee. What are my
rights?
A. Firstly, when you buy goods from a shop, you enter into a contract under
the Sale of Goods Act 1979 (as amended). This holds the shop liable for up
to six years after purchase (Limitation Act 1980), providing that you can
show that the problem is down to an unreasonable fault and not normal wear
and tear. Secondly, remember that the guarantee is in addition to these
statutory legal rights. Don't be taken in by the shop's argument here - they
are using the issue of the guarantee as a red herring to try to avoid their
legal obligations toward you. See our leaflet 'Buying Goods' for more
information on your rights.
----------- 8 -----------

No mention of having the fault present at the time of purchase at all, just
that's it's considered "unreasonable". I'll ask them tomorrow when I am in
Trading Standards and post back results.

Thanks for all the input everyone, appreciated!!

Fraser.