On 04/11/2016 07:13 AM, Don Y wrote:

Your description is vague.

Is the plastic piece part of the housing? Or, a mechanical actuator that
conveys the hookswitch's state to the actual switch?

Said another way, does the phone *appear* (visually) to be intact -- but,
some INTERNAL mechanism is broken that allows it to FUNCTION as it should?

(Could you, perhaps, post a picture on a hosting site with a link, here?)

Hello, and yeah, I kind of figured that might be a problem. It's just a
small piece of plastic that separates the electrical contacts on the
hook switch. A small shaft which passes through the plastic piece upon
which a spring-loaded bracket pivots. This bracket makes contact with
the arm that determines whether the handset is on or off the cradle.
The plastic split right where that small shaft passes. Sincerely,
--
J. B. Wood e-mail: