Dunno how Toshiba UK is, but here in the US, they are reluctant to assist to
a great deal with replacement parts in general. They tend to have a system
in place where the solution is to buy a New Set. Unless you find a Very good
Authorized Svc. Center willing to assist you.

Im not TACP Authorized, but I know Warranties Vary brand to brand. On some
of the smaller TV's in the 27 Inch Area, the Std Warranty is 1 yr parts and
labor except for thePicture Tube, which is 3 years. For Projo's and the
like, I would guess the Tube Warranties are longer?


"Fraser" wrote in message
...
Hi All,

My 3.5 year old Toshiba 32" widescreen has died, due to a faulty picture
tube. The problem is that now and again the green gun overloads, filling
the
screen with a green zig-zag pattern, then the TV shuts down. The repair
shop
say this is due to a bad design in the picture tube, causing overheating.
This is a well known problem in this tube (Philips) apparently, and this
tube is no longer used in new products.

Now, my question is, can I get Toshiba to provide me with a replacement
picture tube without me having to pay for it? IMHO, the set was very very
expensive when I bought it, and a three and a half year life span is
simply
unacceptable for something like this. Is there any recourse under UK law
to
do this? I was thinking about going along the usual "fit for purpose" and
"merchantable quality" lines. Does anyone know of any successes/failures
of
people trying to do this?

I've googled around, but couldn't see anything. I swear I read/heard
something about forcing electronics manufacturers to repair out with
warranty, but I can't remember or find the source.

Thanks in advance,

Fraser.