bob haller posted for all of us...



On Monday, January 25, 2016 at 4:56:37 PM UTC-5, Tekkie® wrote:
DerbyDad03 posted for all of us...



On Friday, January 22, 2016 at 9:40:20 AM UTC-5, bob haller wrote:
On Friday, January 22, 2016 at 9:33:07 AM UTC-5, DerbyDad03 wrote:
On Friday, January 22, 2016 at 12:16:40 AM UTC-5, bob haller wrote:
I am on the road repairing mostly roll laminating machines most of the day. I have the customers call my landline number, to a answering machine, a basic call drop..

when in heavy traffic or working on customers machines i dont want to be taking phone calls

So, let me see if I understand your process and problem. Some of this replay
will be "facts" (based on your postings) and some will be assumptions that I
am making by piecing together your various responses. Please correct any
"facts" and assumptions if I may have gotten them wrong.

1 - Your customers leave messages on an answering machine on a landline.
2 - Your customers leave messages and you can understand their name, but you
can't understand the phone number they left.
3 - These are not "known" customers, because if they were, I assume you would
have their numbers in a file and you could look them up.
4 - Your answering machine does not have a call log that you can access or
you are retrieving the messages remotely and don't have access to the log.
5 - You are using the understandable information from the message so
that you can call directory assistance while driving to your next stop. I
assume that means that only the phone numbers are not understandable.
6 - There are enough of these un-understandable phone numbers that it is worth
the money you are spending to have access to a directory assistance service.
7 - You are willing to call this directory assistance service while driving to
your next stop, but only if traffic is light.

Does that about sum it up?

thats a pretty good description. plus my customers are primarily schools, most use large phone systems. the caller id numbers vary a lot, if i call a caller id number back its often a random main number.

the issue was 411 worked perfect for me, till verizoin ruined it.

I don't see how. If the caller ID is showing a "random main number" from
a school, how does 411 know the number of the end user you are trying to
contact? As far as I know, I can't call 411 and get the number of Sally
Berkawitz in the 10th grade counseling center.

Can't you just all the main number and ask for the extension of the person
that mumbled their phone number when they left the message?

BINGO! I also set up our schools with different prefixes and then the room
number. He doesn't really need a room number because the laminating machines
in our schools were centralized in one room. Also he probably has to report
to the check in and get his drivers license scanned. Every time. Didn't want
outsiders roaming the halls. Parent too. Never know when the PFA hits. I
don't understand the problem, he has a work order, probably been there
before and know whom to talk to. It can't be too hard but then again it is
holloarbutt we are talking about.


Incidently i have had GPS forever. my first one cost over 600 bucks and paid for itself in less than a month, in time saved....

Imagine what a smartphone could do for you! GPS, answering machine, calendar,
parts lookup, memos, spare parts docs and machine diagrams stored right on
the phone, HD pictures of parts, machines, locations, etc. The list goes on!



--
Tekkie

no work orders here, they call i go fix it.

my time is valuable, smart phones eat time. the last thing i need is to spend lots of time messing with a smart phone.,.

its better i am working on machines///////

So taking the call, writing on a slip of paper, no contact info, no phone,
losing the paper, thinking about it, calling 411 is more efficient. Our
laminators didn't require many repairs...

Ok, however you want to run your business is fine with me.

--
Tekkie