On Saturday, January 16, 2016 at 9:37:31 PM UTC-8, wrote:
On Sat, 16 Jan 2016 20:27:08 -0800, Kate wrote:

I have replaced my doorbell button five times in a year. It is a wired
one, but the light keeps going out. It has a diode in it. The
Westminster chimes sound great.

The third time the light went out, I hired an electrician, and it still
would not light two months later.

The electrician told me to get a doorbell without the little wire inside
the doorbell, called a diode.

Can someone please educate me. From what I am finding out, all wired
doorbells must have a diode or else the doorbell won't chime.

If I really don't need a diode, for a wired doorbell, can someone tell
me that brand and model number of the unit? I am not interested in a
battery operated unit, but surely, there must be a doorbell button out
there that just keeps on working.

This cannot be rocket science.
The electrician I had moved, so I need to start all over again.

Many thanks!

Kadee
You likely have the wrong transformer - providing too much voltage to
the lighted button. Measure the voltage - should be 12-16 volts - you
likely have a 24 volt transformer (made for thermostat/furnace control
instead of doorbell)

Does the transformer come with the new doorbell kit? Thanks.