Uncle Monster wrote in
:

On Wednesday, December 30, 2015 at 7:29:32 AM UTC-6, Doug Miller
wrote:
Uncle Monster wrote in
:

The transformer on the pole may have a tap that you power
company could move to change the voltage on one leg.

No, it probably doesn't. And the problem isn't what's coming
from the pow
er company anyway.
The problem is that his neutral connection is bad.

I believe I mentioned in a previous post that the neutral
connection in the meter base could be a problem if it's loose.

"Could be"??

This is an *obvious* case of a bad neutral connection somewhere.

And as has been pointed out by several others, the transformers are factory-wound. The
center tap isn't something that the power company can, or should, move.