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[email protected] mroberds@att.net is offline
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Default Golden Rules of Troubleshooting

Cursitor Doom wrote:
Anyone care to share their experience on the correct approach to
troubleshooting?


Maybe I've been hanging out around too many manager or business types,
but I'd suggest:

Find out if a working new (or used) example of the item in question
is available, and what it costs.

Under a certain amount, it won't pay to spend time fixing it, unless
there are some other circumstances involved. (It was grandma's radio,
or whatever.)

Between that amount and some other, really high amount, it might pay to
spend time fixing it.

Above that really high amount, they are either wanting confirmation that
it is broken, so they can persuade their boss to buy a new one, OR
hoping to blame you for an inability to fix it, so *you* have to buy the
new one.

Just because you're paranoid doesn't mean that they *aren't* out to get
you.

Matt Roberds