On Thu, 10 Dec 2015 14:53:06 +0000, Big Les Wade wrote:

Judith in England posted

I can access the MCOL (Money Claim On-line) website - but when I click on
log-in it goes to the
Government Gateway and then times out.

When I go straight to the Government Gateway website:
http://www.gateway.gov.uk/

It again times out. So the problem seems to be accessing that particular site
itself. I have turned off Defender - no difference.

I have tried pinging and trace route the site - both by website name and also
by IP address.

No joy. All other sites - including secure, work fine

Can anyone throw any light on it - or just point me to a newsgroup in which it
will be more appropriate.

It appears to be a problem with my Internet access - it works OK via 4G


Are you using a browser that supports the TLS security protocol? Since
October, people who have non-TLS browsers can't connect to most
government online services, e.g.

https://www.gov.uk/government/public...service-availa
bility-and-issues/self-assessment-service-availability-and-issues


Thanks - I will investigate further.