In article ,
Norman Wells wrote:
They ask you if you have a car in the car park. If the answer is yes,
only then ask for the number, and they type it in.

I'm not 'supposed' to give my registration number at all.

You said in your original post that you were. You knew the system. You
knew the rules. You knew the score.

I knew what it was the last time I visited them. For all I knew at the
time they might well have changed it. It's the only store I know that uses
it.

It was clearly in your interest
to give it to them even if they didn't specifically request it,
otherwise it was very obvious you could be accused of parking contrary
to the terms and conditions, as indeed you have been.

But I didn't break any of their regulations or whatever. The checkout
person was at fault by not checking if I had a car.

And now you're acting like a total dork by not simply providing a copy
of your till receipt that would settle the matter instantly.

Good. This car park company obviously expects me to do their work for
them. And may well be thinking I don't have a receipt and will pay up.
Like so many such firms.

They took a long time to send the first letter, and a long time to reply
to emails.

If it was something you did all by yourself at some public terminal,
it would have been my 'fault' - especially since it wasn't my first
visit with this parking scheme.

But when it's something entirely initiated by the checkout person - and
the rules could easily have changed - it is up to 'them' to do the job
properly.

It's never occurred to you to be even a tiny bit helpful then?

I'd guess you'd just roll over an pay up. Your choice.

--
*Husbands should come with instructions

Dave Plowman London SW
To e-mail, change noise into sound.