"Dave Plowman (News)" wrote in message
...
In article ,
tim..... wrote:
The fact that the claimant may have to jump through hoops to
satisfy themselves that the OP is speaking the truth as he
claims, or in the end find themselves unable to do so, is
entirely their problem. Not his.

I don't agree

the offence is one of "forgetting to enter his details at the time"

Not my job to enter the details. The checkout person does this. And failed
to do so on this occasion.

OK I agree that the checkout person is responsible for entering them, but
it's your responsibility to tell them the number.

You have already confessed that you "forgot" so you can't claim now that the
operator entered them wrongly (at least, not in this discussion)


as such it IS the OP's job to prove that they were otherwise entitled to
free parking, It is this mistake which has caused the company the
inconvenience of establishing this, so it is HIS task to prove it.

********. It is their job to prove an 'offence' took place. It's not my
job to prove my innocence.

But they have done so.

the infringement is "parking without obtaining authorisation in the required
manner" (and presumable they have the video/ANPR evidence to show it)

you did NOT do that.

They have, as a concession, given you the opportunity to have the
infringement mitigated by YOU providing other proof they you were a valid
customer. They do no need to offer this concession, therefore they do not
need to collect the proof of this themselves if they do offer it.

You are expecting too much.

It is you who made the mistake, you then can't expect the other party to
jump hoops to correct that mistake that you made, it is unreasonable.

tim