"Wayne Tiffany" wrote in message
...
1. First off, is she connected to the internet at all? Virus & spyware
both come to mind.
2. There's a chance with a machine that old that the CMOS battery is
about
shot and therefore the BIOS is getting corrupted.
3. Is there a particular device listed with the error message? If so, it
might provide a clue.
4. What's changed recently - any hardware or software changes? Windows
updates installed recently?
5. If it boots ok in safe mode, could be back to #1, or could be a
failing
piece of hardware per #3, or a bit on the hard drive could have gone bad.
Will it run scandisk in safe mode? If so, try that to see what shows up.

Come back again with more info.

WT
Also, if access to the CD is required, boot up with an emergency boot disk.
Don't have one? Make one--in any machine using the same OS version...look
under the Windows Help screens to figure out how.... If the same version's
not available, use any Win98 machine...even Win95 will do in a pinch. What
you're after are the DOS CD drivers. You can do a full reinstall of the OS
from there as a last resort.

jak


"Sidney" wrote in message
om...
I don't repair computers nor do I know anything about them but the
lady living above me has a PI MMX 200Mhz com computer with 82 MB RAM
(2 pairs of 72 pin SIMM modules) with a A07 Open motherboard made in
Dec 18,1997.
When ever she turns on her computer equipped with Windows 98 OS it
does it's routine start up screens there after the display reads
something like "Windows protection error must restart your computer"
well I physically disconnected one part at a time like one pair of
RAM,then the 44X CD ROM then the modem and the problem still persists.
Note:during save mode operation the computer goes all the way to
desktop but does not have a D drive icon (CD ROM) therefore she cannot
use the CD ROM and in order for me to enable the "add/remove hardware"
icon I cannot be in save mode.What's the problem with this computer.
Thanks.