On 6/23/2015 7:45 AM, Stormin Mormon wrote:
On 6/22/2015 11:12 PM, Dean Hoffman wrote:
Stormin Mormon wrote:
And even if I did, I wouldn't show you. I sell for retail.
I'll make a phone call tomorrow, see what the current
retail price is, and call her back. What an evening.


Would averaging a few online prices do any good?


Not for me, because online prices don't show the
shipping and handling charges. Online prices are
closer to wholesale.


A minor point perhaps, but you may wish to point out the expense (and it
is real regardless of what she or anyone else thinks) of you having that
part, paid for, sitting on a shelf for two or three years to ensure that
her refrigerator can be fixed RIGHT NOW instead of "I'll be back in two
or three days when the new part arrives."

There's no pleasing some people. Hang them with a new rope and they'd
still complain!g

I have a friend who manages large parking lots in the city. Supply and
demand rule that business. Some folks (talking some companies who lease
a goodly portion of a garage (also general consumers)) complain about
the manner of payment - Cash or Credit Card. They want checks, monthly
billing, etc. Nope. Not their business model - and they are a very
large, successful, multi-state operation so don't think they are being
short-sighted.

They will make all sorts of demands and when push comes to shove, my
friend will simply suggest that they call 555-555-1212. What's that
number? the customer asks

Our competitor, maybe they can assist you. But we don't want to park
with them, we want to park with YOU!

Suddenly, it somehow becomes crystal clear to them who holds the cards.g