On Friday, 7 August 2015 12:12:02 UTC+1, Bill wrote:
Any thoughts welcome on what else to think about and what to suggest
they say, politely, in response.

"Dear Sirs

I do not admit your claim.

Any court action will be vigorously defended and I will lodge a counter claim for costs and compensation.

Quod ultra denied.

Yours faithfully

A Friend"


IANAL

Owain