On Thursday, June 4, 2015 at 6:47:56 PM UTC+1, ARW wrote:
It might have taken Alton Towers 11 minutes to call for an ambulance

http://www.bbc.co.uk/news/uk-england-33011347

but surely that was just to give the teenagers time to take selfies and post
on facebook, twitter and snapchat etc before the ambulance crews arrived.

--
Adam

People are always reluctant to call out emergency services.
When I was in the NHS the rule was "If you smell smoke, call the fire brigade".
They never did,they used to call me instead.

So I expect that was what happened.