View Single Post
  #26   Report Post  
Posted to uk.d-i-y
fred[_8_] fred[_8_] is offline
external usenet poster
 
Posts: 1,936
Default OT; Customers....

On Thursday, April 16, 2015 at 1:46:11 PM UTC+1, whisky-dave wrote:
On Tuesday, 14 April 2015 17:49:24 UTC+1, The Medway Handyman wrote:
On 13/04/2015 23:54, alan_m wrote:
On 13/04/2015 08:59, The Medway Handyman wrote:
Message left on Sunday morning.

"My kitchen taps need new washers, can you come around and give me an
estimate".



It's TV programs such as rogue traders that encourage people to always
get 3 estimates - and the plumbing expert will often point out a tap
washer costs ONLY 10p and it takes no more than 10 minutes to change.


Without considering;

(a) The cost of travel.
(b) What more profitable use of time the plumber has.


Why do they need to consider the two items above.
The consumer programs I've seen always assume the jpob takes 30mins or an hour as minimuim charge times for a job.


Bugger estimates. Quote your call out charge plus materials. If they're not prepared to pay a call out charge for an estimate then f**kem. Life is too short.

I think I understand my plumbers charging system now. We live in the sticks so he just charges a minimum of half day labour which is fair enough to me as he's unlikely to fit two jobs into one morning.