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mike[_22_] mike[_22_] is offline
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Default Connecting Internet from Cable TV Provider

On 12/29/2014 1:52 PM, rickman wrote:
On 12/29/2014 3:10 PM, Sasquatch Jones wrote:
"Michael A. Terrell" wrote in message
...

Sasquatch Jones wrote:

I'm having internet & phone installed from the cable company. Does
the attached sketch look like a reasonable plan? I'm trying to keep
the cable as short as possible and to keep from running cable thru
the attic.

Are these things reasonable, or something the installer might not
want to do?....

1. The last TV cable (removed 20 years ago) had been connected at
the same place as the telephone cable which now run through a tree.
So I'm thinking a new cable connection up high would be a quicker
installation and shorter length. Also will save having them come
out again when tree-trimming time comes around. Phone lines can be
removed once cable is installed.

2. I noticed that the neighbor's cable was run on the outside of the
fascia board. It looks bad and is exposed to the weather. Is it
reasonable to ask that it be installed on the inside of the fascia?

3. I have been told there will be a new interconnection box
installed on an outside wall. I'd like to have it installed on the
garage wall and not on either of the house walls because of plans to
add on to those 2 walls.

Thanks fellers!!


Why are you asking here, instead of asking the cable company?


That was the first thing I tried, but can only get someone offshore
who either has no technical info or just wants to add services I don't
need.

In my case, once the cable is pulled to the house, they will need to
run it 30-ft under the eaves and another 30-ft to where the computer
is. On the phone, they said they would make all connections including
to the computer, but could not tell me if 60-ft total was included in
the standard installation. Others have said that installers are
sub-contractors who will try to get extra $$ any way they can.


My experience with cable company contractors is that they are only
permitted to do certain things because they don't want liability. I
don't think they will have a problem with routing it under the eaves,
but they may want to bring it into the house at the nearest point.

As to extra charges, that depends on how the installer interprets the
rules. I wouldn't expect a 60 ft run to be a problem.

Let us know how you make out.

You need to talk to the local company representative.
Long story longer...
My neighbor's landline quit. We talked with the Frontier repair guy
about FIOS.
He got on the phone with the local "fixer" and we discussed where
the "box" would go. Straight shot from the street to the house exactly
where the computer was.
A week later, the advance crew showed up unannounced with their horizontal
drill and proceeded to dig holes on the other end of the yard.
I noticed them and interfered. They insisted that the fiber
had to go to the other end of the house near the electrical
service entrance, no options. They had no knowledge of our previous
discussions and didn't care. A stalemate ensued and they were packing
up to leave...nothing could be done.
Fortunately, we had the name and number of the "fixer". I insisted
they call...Two minutes later they were doing what we wanted.

Get the plan cleared with the local "fixer" and stand your ground.
The fixer also had additional incentives and rebates not available
elsewhere. That's probably why the phone order guy on commission
won't let you talk to him.

Had a similar situation with DSL. My speed sucked. Remote test showed
the line was good. They gave me the option to send someone out
to tell me the same thing for a fee.
Fortunately, I'd encountered the person responsible
for verizon for the city. She sent somebody down to the central
distribution center and he flipped a switch on the modem. Problem solved.

You GOTTA talk to someone local.