Almost takes the fun away:

To whom it may concern,

I have recently purchased several JET woodworking shop tools and, on
the whole, I am generally satisfied. The wormanship and machining on
my JET 12" Band Saw, purchased last week, and the JET Mini Lathe that
was just delivered last night appear to be the highest quality.

Unfortunately the shape my Mini Lathe was delivered in has left me
concerned and disappointed. The tool was ordered through Amazon.com
and shipped via United Parcel Service. The box appears to have been
dropped several times and generally mishandled somewhere from your
factory to my residence. The box had been resealed several times
(packing tape applied over your nylon shipping bands), the corners of
the box have been scraped open, the interior packing foam was severely
damaged, and the accessory packages were not located in their
appropriate compartments. The vinyl covered handle on the motor lever
has been torn on the leading edge and several places on the main body
of the lathe have obviously been touched up with paint, epoxy, or some
similar material in an attempt to hide manufacturing deficencies. To
make matters worse, as I was eating dinner last night there was a
knock on the door, and by the time I answered it the UPS truck was
pulling out of my driveway with the Mini Lathe sitting on my gravel
driveway in an upright position, leaving me no recourse to examine the
package in the Driver's presence.

I have also ordered a JET 10" contractors saw through Amazon.com,
which has yet to ship due to availability issues and my concerns have
been risen to the point of re-thinking A) my purchase, and B) my
purchase location.

I have yet to operate my lathe in case there are issues with abuse or
neglect on my part.

I have taken several digital pictures to demonstrate the condition of
the delivery, and they are available upon the request of any of the
parties addressed here.

Purchaser:
Eric X. XXXXXXXX

Tool Purchased:
JET Mini Lathe
JML-1014
Serial #: 4022952

Purchased From:
Amazon.com
Order Summary #XX-XXXXXX-XXXXX
April 30, 2004

Shipping Method:
United Parcel Service
Tracking #: XXXXXXXXXXXX