On Mon, 24 Nov 2014 19:57:22 -0500, Mike Marlow wrote:

I guess that pretty well sums up why WC closed up shop and has no stores
in this area anymore. Just don't understand why they even get honorable
mention in woodworking groups.

The fact that the stores are franchises has a lot to do with it. When a
store opened here I worked there part time for a few years. I'd been
woodworking a long time and some of the people there made me feel like a
beginner. And good customer service was a requirement. They've been
there now for almost 10 years and still going strong.