"trader_4" wrote in message
...
On Sunday, September 7, 2014 10:53:33 PM UTC-4, Julie Bove wrote:
"trader_4" wrote in message

...

On Saturday, September 6, 2014 9:09:43 AM UTC-4, Ed Pawlowski wrote:

On 9/6/2014 3:25 AM, Julie Bove wrote:











I did tell him everything to the best of my recollection. The
problem



is that it is always at least a $250 bill just to call them out. I



can't afford to keep doing that. Between that and the kitchen sink

that



loves to get clogged, I pay them a fortune!







You really have to find a local handyman that is reasonably priced.
Ask



around, check for ads on the store bulletin boards, etc.



Especially when the plumbers can't identify the source of the problem.
We

still know zippo about how this thing is vented. From history, AFAIK,

everything that could be responsible on the WH has been replaced, most
of

it multiple times, ie thermocouple, gas valve, pilot burner.



There is no thermocouple. There is a thermopile.

They're basically the same thing. A thermopile is just more than one
thermocouple chained together.


And up until this point,

*nothing* was replaced on this unit. Pretty much everything was replaced
on

the old unit except for one thing. And they screwed up and sent the
wrong

thing. Since they had been working on it for three days already, they
just

opted to replace it. This unit is the replacement unit.


It's not just the current WH, it's that you had a long history of the same
problem with the previous WH and according to you they did replace a lot
of things on it, and then finally the entire WH was replaced with a new
WH.
And now you're having the same problem with this entire new WH, yet you
come in here and start this new thread, leaving out the long history,
as if it doesn't matter. That they replaced a lot of parts on WH #1 and
that didn't solve it, is important. That they then put in an entire new
WH
and the problem still persists, is important. Essentially, what I said is
correct. They have changed many parts more than once, including changing
the entire WH once. Every part has been changed once, the ones pertinent
to the problem, more than once and the problem persists.

This is what you said in June:

"I have a gas one and it is giving me fits! Our old one began leaking on
New
Year's Eve perhaps 3 years ago. I can't remember for sure. Had problems
ever since with it. Would not stay lit. I called repair once and he
replaced the thermocoupler which I've been told is the most common reason
why they won't stay lit.

That wasn't the problem and I found myself lighting it over and over again
to the point where I had to light it 6 times in one day. I gave up and
called the plumber again. I had been putting this off as they charge $250
just to come out, then parts, then of course their service fee.

This time they worked on it for a series of about 2 days, replacing one
thing and another. The guy said there was some sort of updraft problem
and
that the only thing they didn't replace was the roof vent.

They had one more part coming but they were sent the wrong thing so they
decided to just give me a new water heater. "



So, that plumber told you that there was "some sort of updraft problem".





Curiously she said something about the plumbers checking to see if the

venting meets state code, because it didn't meet national code? My

leading

theory would be that it has some vent system that somehow allows a
sudden

gust of air to blow it out. But she has also said that it doesn't
appear

to be related to wind, which goes against that.....



It doesn't meet International code. Whatever that means.


If you really want to fix this, why didn't you ask:

A - What does that mean, ie in what way does it not meet code?

B - Could that be the reason for the pilot going out?

C - How much to fix it and make it code compliant?


You had a previous plumber tell you that there is "some updraft problem".
You had this one tell you that the venting does not meet code. Key parts
that are involved with the pilot light have been changed multiple times,
the entire WH has even been changed. You think maybe it's time to look
at the vent issue?

I am waiting to hear back on that. The guy wasn't in today.