wrote:
On Mon, 01 Sep 2014 13:49:51 -0500, Leon lcb11211@swbelldotnet
wrote:

On 9/1/2014 1:17 PM, -MIKE- wrote:
On 9/1/14, 1:13 PM, Leon wrote:
On 9/1/2014 10:35 AM, James wrote:
Mike Marlow wrote:

Bill wrote:
James wrote:
HI Group, I have three Ridgid li-ion batteries that I'm
considering rebuilding. Has anyone done this? I've rebuilt
Ni-cad battery packs without any difficulty but haven't dealt
with Li-ion before. JIm

My initial reaction is that doing that sounds potentially
dangerous, but you must understand what you are doing!


Not potentially dangerous at all Bill as long as you have the
right charger. If the batteries are registered for the lifetime
warranty though, it could be a waste of time since they'll be
replaced for free under the warranty.

I am registered for lifetime and had some replaced under that but
they didn't say you had to tell them the serial numbers of the new
batteries to keep it in effect.I contacted them and they weren't
very helpful in getting it changed. Jim

Good to know should I ever uy a Ridgid and go through that process.



I'm pretty sure that info is clearly stated in their printed warranty
and the original registration info.


I know it is on the original purchase but was not aware that replaced
parts had to be reregistered.
You would THINK, with them having the warrantee, the serial number of
the original registered battery, and supplying the new batttery, they
would record and re-register the serial of the replacement - but that
would make too much sense for Home Despot (the owner of the ridgid
brand, IIRC)

Business 101, make the discount or freeby more difficult so that the
appearance of a good deal brings the customer in but does not get fulfilled
for what ever reason. Coupons bring attention to a product and offer a
discount but the amount of coupons that are actually used vs. distributed
is very very very small. Free replacement batteries bought by HD and
given away is an expense that they would rather not fulfill, so you have to
jump through a few hoops as discouragement.
The offer of free replacement encourages you to buy from HD and costs them
nothing, untimely they have to make good after a period of time. If it was
a matter of simply walking in with a battery for exchange they probably
would not be able to afford the generous warranty. Making the customer
resister and send off for replacement parts after the sale is an
convenience that most will forget or not have time to wait for.