On 22 Aug 2014, Higgs Boson wrote in
alt.home.repair:

1. I bought Avast anti-virus and found their customer service
terrible. That is NOT what I was venting about.

2. On a call to Avast, a salesman-type sold me a "policy" by
which for $179/year Avast would "fix ANYTHING that went wrong with
the computer.".

You contradict yourself. You already admitted that the "company" that
sold you this (bogus) "policy" was NOT Avast. Please keep your fables
straight.

Avast does not sell any product such as you describe. You have not and
can not show us any official reference to any such product... because
it doesn't exist.

If you payed by credit card you can easily see who collected your
money. You might even be able to dispute the charge. I'm quite sure you
will see that you didn't pay Avast for this (bogus) service.

But in the end, I predict you will never get restitution. Deal with it,
take note of the lesson learned, and stop whining.

I STILL would like to know where in the computer world a person
could go to complain about what seems like shoddy business
practice Ombusman? Magazine? Regulatory body???

Scammers like the one who suckered you don't have "ombudsmen."