On 12/08/14 10:05, Peter Crosland wrote:
Amazon offer free delivery for item costing over £10. I ordered two
widgets that were shown as being in stock. If I had been willing to pay
I could have had them delivered the next day. As it was not urgent I
chose the free option. These in stock items were not despatched until
four days after ordering them. I just wonder what benefit Amazon gain
from delaying despatch. Is it because they hope you will pay extra or is
there some other reason that I have not realised? Just curious!

I have often opted for free delivery and it has arrive earlier than
expected. OTOH last week I paid for next day delivery and it was delayed
(I suspect bad weather had something to do with it.) A lot of the time
orders are split and two parcels arrive on the same day from different
warehouses.
I don't think dispatch is delayed, but if you have not paid for priority
and things are busy you will go to the back of the queue. Or you item
will go on the longer but cheaper route.

--
djc