micky wrote:

They should have a catalog and make them read it so the "associates" can
send people to other stores.

That's probably why on their website, after you tell them where you are,
they list the aisle and bin of whatever you're looking for. It's not
foolproof but it's saved me from long hikes looking for

a. the thing
b. an associate

I like to walk, but I'd rather be out in the woods while I'm doing it.