wrote:
Hi,

A window in my office cracked and I want to replace it. How is this
typically handled? I'd like to do it myself rather then have someone in.
Typically, is there a way to get the glass+frame out of the track? If so,
do I then just take it to a glass shop? OR does the glass+frame stay in
the track, and somehow the broken glass comes out and new glass goes it?

See pics: http://tinypic.com/r/262ma6o/8

I googled the name in the pic but found nothing.

Thanks!

As others have said, it's hard to tell from the picture exactly what you
have, but I'll toss this out anyway. (I can't even tell if those are metal
or vinyl windows.)

Anyway, most sliders can be removed by lifting the sash up and swinging the
bottom out.

Look on the upper track and see if you see a "clip" of some type that can
be removed, revealing a gap in the upper channel. If you see that, removed
the clip, perhaps by pulling it straight down (that's how mine works). Once
the gap is revealed, you slide the window until the upper corner is under
the gap and then lift the window up.

In other cases there is a block in the upper track and you have to open the
window far enough to clear the block in order to lift it up high enough to
get the bottom of the window out of the track.

Google some youtube videos for removing sliding windows and you'll see
different techniques.