On Wednesday, July 2, 2014 10:11:11 PM UTC-4, Nelly W wrote:
Nothing about it in the manual; called the company too. I don't own this

machine and am reluctant to call the landlord for service unless I

really can't remove these obstructions on my own. I kind of, well,

smashed a ceramic bowl in it about 6 weeks ago. I picked out all I could

find for a couple weeks and it straightened out. Pretty well-behaved

until today after about 4 weeks of cooperation, it's now suddenly back

to gnashing & gnawing, and this time the cycle gets cancelled. Every time..

Are no modern dishwashers user-servicable anymore?

The grates generally do come out. Most have a self cleaning filter and that's where your problem started. The filter trapped the broken ceramic but the system self cleans the filter and that moved the ceramic to the pump. At this point you need to pull the pump off. While that can sometimes be done without removing the unit it is far easier to remove the unit and lay it on it's side. Sounds like you'r going to give up on this one but if you do pull it out keep in mind it will have some residual water in it.