"bob haller" wrote in message
news:ddca94fc-9fc6-4ef4-8d4f-

stuff snipped

FIOS. I've told them repeatedly I don't want a phone line that can't
support a dial up modem, that isn't regulated by the public service
commission, that runs out of battery power in an emergency and that
depends
on the stability of the Verizon computer network.


http://www.nbcwashington.com/news/lo...Say-They-Felt-
Pressured-Into-Fios-235098041.html

http://tinyurl.com/n3xgwvp

verizon FIOS ROTTEN SERVICE was by far the worst customer service of my
life!!

TV hadnt rolled out in my area yet.....

The fios internet actually worked pretty good. But the phone was terrible,
echoes, noise every 12 calls, I couldnt hear the caller. long difficult to
manuver thru auto attendant, then the killer message. were sorry all reps
are busy now please try your call again later, goodbye system hangs up,
unfriendly reps who all blamed my interior wiring even though the first road
tech remarked my accout, problem reproduced with house totally disconnected.
while this mess was going on every few nights at dinner time reps would ring
my doorbell trying to sell me tv, after sending them a registered letter to
stop I had police escort them off my property. because I had 6 phone lines
at one time I was getting multiple solicitation calls daily I was under
contract for phone and internet, they said even though the phone didnt work
reliably it was against company policy to let me out of contract.....

I still had one line on copper, my business line. One day I realized I NEVER
called out on that line, so I called and cancelled the outgoing call
package... saving 35 bucks a month, they cancelled my business service, They
fixed it in a hour but the system burped and did it again a few days later,
My line was out of service for 4 days, callers got the number you called is
no longer in service, no futher info is available this cost me
customers they thought I went out of business.

I canceled ALL verizon land service and ordered them to remove the copper
and fibre drop and all equiptement! they finally agreed when I threatened
them with a FIOS SUCKS BANNER on my home.

fios sucked for me......

oh the noise wasnt my home it was a bad card in the central office that
effected everyone in my prefix

oh the backup battery failed at 6 months and verizon wanted to charge me 50
bucks for a new one. my fios box beeped alarm 24 / 7 for nearly a month. the
phone reps didnt know how to turn off the alarm, I found the ilence alarm
button when replacing the battery

I knew I didn't want FIOS VOIP but now I know I *really* don't want it.
Thanks for sharing. Verizon hired kids to canvass the area and really work
on the holdouts like me. They were SO insistent I had to hit them with a
few seconds of the VERY loud alarm bell on the porch to make them go away.
(-:

--
Bobby G.